Contacting Your Membership Service Officer (MSO) for Your Site

The MSO works with members grievances and problems in general. Their Local 95 assigned groups are listed below. These assignments may change.

To contact your site Union Steward or MSO, call 1-800-232-7284 and ask for your assigned MSO. If they are away, you will be transferred to the person covering the assignment.  

 NOTE: Not all answers will apply to everyone in every situation. Classification, full time, part time or casuals status will affect how the collective agreement is applied to your situation. For more information, read the current collective agreement.

Chapter 1
Foothills Hospital
Housekeeping / Maintenance / Surgical processing
East Lake Warehouse Pharmacy Warehouse
MSO: Reynold Morgan

Chapter 2
Foothills Hospital – Service Attendants / Pharmacy / Anaesthesia aides / Unit aides
MSO: Reynold Morgan

Chapter 3
Foothills Medical Centre – Clerical
MSO: Pier-Luc Montgrain

Chapter 4
Alberta Children’s Hospital – GSS
MSO: Steve Stasiak

Chapter 5
South Health Campus
MSO: Steve Perrior

Chapter 6
Community sites – GSS for Calgary, Airdrie and Cochrane
MSO: Brenda Williams

Chapter 7-Rural
Rural sites – GSS for High River, Black Diamond, Banff, Okotoks
MSO: Brenda Williams

Chapter 7
Strathmore
MSO: Wade MacIntyre

Chapter 9
Southport / Southland Crossing / South Calgary Health
MSO: Wade MacIntyre

Chapter 10
Rockyview General – GSS
MSO: Jason Wright

Chapter 11 
Peter Lougheed Hospital – GSS
MSO: Stacey McKenna

Chapter 14
Tom Baker Cancer Center
MSO: Marilyn Dorozio

Role of a Steward

Union Stewards are union activists who are trained to help union members resolve a wide range of problems and issues with their employers. Their job is to make sure your employer lives up to the terms of your collective agreement. Union Stewards are prepared to assist you if you feel you have been the victim of harassment, unfair discipline or if your employer has been ignoring provisions of your collective agreement to deny you benefits to which you are entitled.

Your Union Steward is your first line of defence if there should ever be a problem related to your employment. Often, Union Stewards can resolve workplace problems with ease. However, if a problem proves to be more difficult, the Steward has the option of bringing in an AUPE Membership Services Officer to assist. If a problem still cannot be satisfactorily resolved, AUPE’s collective agreements provide specific steps for filing a grievance.

Depending on the nature of the grievance and your status as an employee, the final step may be arbitration. In arbitration, both sides of the dispute are heard by a third party, and the arbiter's decision is binding on the union and the employer alike.

Never forget that if you are being disciplined by a supervisor you have the right to have a Union Steward present. If you have questions about your collective agreement, your Union Steward is your first source of information.

Filing a Grievance

If a problem cannot be satisfactorily resolved, AUPE’s collective agreements provide specific steps for filing a formal grievance. Depending on the nature of the grievance and your status as an employee, the final step is arbitration before a single arbitrator or a board. If that happens, both sides of the dispute are heard by a third party, and the decision handed down is binding on union and management alike.

Members Benefits

AUPE member discounts are special prices offered to AUPE members by businesses and organizations. Each offer is unique, so check each listing for specific limitations or requirements.

In all transactions with companies please advise them that you are a member of AUPE and present your membership card if requested. It remains the member’s responsibility to determine if the service/discount meets their individual needs. AUPE will not be held responsible for the actions of the discount provider, but will investigate concerns raised by members regarding services they have received.

AUPE organizes member discounts into seven categories:

  • Goods for Purchase – Discounts on material goods like cars and electronics, as well as others.
  • Services – Discounts on services like courses, restaurant dining, funerary services, as well as others.
  • Entertainment – Discounts on things to do like golf, sports or theatre.
  • Health and Fitness – Discounts on health and fitness services, like dentists, vision care or fitness clubs.
  • Travel and Accommodation – Discounts from travel agents or on hotel stays.
  • Financial – Discounts on banking or credit card services.
  • Insurance – Discounts on insurance coverage from a variety of providers.

Members Advantage, an independent group offering all AUPE benefits, requires registration to access the discounts. AUPE's access code is aupe2011.

http://www.membersadvantage.ca/